Payoneer empowers global commerce by connecting businesses, professionals, countries and currencies with its innovative cross-border payments platform. In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries to reach new audiences by facilitating seamless, cross-border payments. Additionally, thousands of leading corporations including Airbnb, Amazon, Getty Images, Google and Upwork rely on Payoneer’s mass payout services.

With Payoneer’s fast, flexible, secure and low-cost solutions, businesses and professionals in both developed and emerging markets can now pay and get paid globally as easily as they do locally.

1. Enter your details. Use the same email address that you registered with BMI.
2. Enter your address and phone number. Use the address of your origin country.
3. Create a password and set your security question.
4. Enter your local bank account details.

Watch the walk-through demo to learn more about the sign up process.

WATCH DEMO

Once you have submitted your Payoneer application, you can view your account status at any time by logging in to your Payoneer Account - My Account.

New applications are usually reviewed immediately. Once approved, you will receive an email confirmation with further details. In some situations, you may be asked to provide extra details such as a copy of your ID, Certificate of Incorporation, bank statement or other documents.

Once you receive email confirmation, update your BMI Online Services account with your USD receiving account details.

The exact fees depend on the account usage. Detailed pricing and fees information can be viewed during registration on the top left corner under the “Fees” tab. After registration, please go to the "Pricing & Fees" tab located under the "Help" menu in My Account.

Payoneer bases conversion rates on the official mid-market rate at the time of transfer. A mid-market rate is the middle point between the currency’s official “buy” and “sell” rate, and is considered to be one of the best rates available.

Payoneer offers 2% above the mid-market rate, which is lower than most banks. We work hard to localize our global payment solutions in as many countries as possible including offering competitive conversion rates.

Sign in to My Account. Your current account balance will be displayed at the top of the page, below the menu.

You can easily withdraw funds to your local bank account.
To learn more about our Withdraw to Bank Account service, click here.

Sign in to My Account and go to the “Activity” menu, or click on either of the links below:

• To view your payment history, click here.
• To view your transaction history, click here.

In order to change your bank details, you will need to reach out to our customer care team. Be prepared to provide them with a reason for the requested change along with a bank statement, voided check, or a screenshot to your online bank account with all relevant banking details.

Once you provide the needed information and documentation, our customer care team will update your bank account details.

Missing a payment? No problem. We’ll get to the bottom of it. A few things to take into consideration:

• Was the payment already issued by BMI? If not – please contact them directly for further clarification.
• Have enough business days passed? Keep in mind that every country has a standard amount of acceptable business days that it takes to issue payments. Ask yourself if this time has passed: If it hasn’t – don’t worry. Your payment will shortly land in your bank account. If the time has passed…
• Still missing a payment? Please contact customer care to ensure your banking details are correct. Be prepared to provide them with a bank statement or voided check dated less than three months back.

If you enter incorrect login info more than three times in a row, your account will be locked temporarily for 30 minutes. Afterwards, it should unfreeze itself automatically. If you do not recall your password, please reset. If you have any other password issues, or find yourself locked out of your account for an extended period of time, please contact the customer care team.

To update your personal details, please reach out to the customer care team. They will ask you to provide them with a government issued photo ID for the proof of change, along with a reason for the change (change of name, change of relationship status, etc.)